Operations Specialist - Egypt
About Us
Ready to change the world? We’re reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!
We are innovative problem-solvers on this adventure together. Working at Trella means that you’ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.
Our Purpose
At Trella our Vision is to Empower our Communities to move Economies Forward, and we're doing this by building a digital experience that provides our Shippers, Carriers and Teams with the right technology and platform that reduces the costs of moving goods —> Simply, we're trying to disrupt and reinvent trucking, and empower our economies. We have launched from Egypt to Saudi Arabia, Pakistan and UAE, and are looking to build and expand our footprint across the MENA-P region.
About the Role:
At Trella, we are always seeking to innovate and deliver best-in-class service for shippers and carrier partners. Becoming the freight platform of choice is a company mission and goal. We believe that our ability to deliver on providing a wide variety of supply through unprecedented levels of fulfillment rates affordably is where we can fill a basic pain in the market. Trella is seeking a sharp, personable, highly-organized Operation Specialist. This is an opportunity to work with a stellar operations team on the daily functions that are at the core of Trella.
What You'll Do:
- Responsible and accountable for designing and implementing a strategic business plan that expands Trella’s customer base and ensures its strong presence.
- Responsible and accountable for building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Responsible and accountable for achieving growth and hitting sales targets.
- To determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
- Day to day operational management for all transport and fleet operations.
- Lead and manage all aspects of Trella’s transport operations which includes developing and implementing effective asset management systems, equipment maintenance programs and SOP’s across the business to achieve revenue targets and operating budgets.
- To maximize asset utilization (including commercial vehicles) and driving time.
- To take charge of all Trella’s local and cross border transportation. This includes contracts, rates, compliance reporting, forecasting, personnel, operational management, and product launches.
- To manage the process of identifying, securing, and retaining profitable customers for the company’s service transport and distribution services.
- To actively lead both the local distribution and cross border teams in the achievement of its goals and KPIs.
- An all-round Road Transport specialist with Middle East experience who is currently in the region and has experience of managing a 100+ fleet size.
- Excellent knowledge of transport regulations and operational issues relating to the GCC market, specifically Saudi Arabia– strong knowledge of cross border trucking is essential.
- Negotiate with Forwarder to the lowest best price with comprehensive payment terms.
- Assist to prepare Authorization letter and send to forwarder together with shipping documents for clearance of the goods from the port and Issue Delivery Order.
- Ensure appropriate coordination between operations crews in different locations and provide appropriate support to facilitate operations.
What You'll Need:
- Bachelor’s in Economics, Finance, and/or similar field.
- 1-3 years of experience
Nice to Have(s):
- Strong ownership, a bias for action, and willingness to roll-up your sleeves.
- Relevant experience working in a developing country.
- Analytics and excellent excel / google sheets skills.
- Experience in dealing with complex data sets, deriving insights and checking against what you see in the real world.
- Department
- Operations
- Role
- Operations Specialist
- Locations
- Cairo- Trella Head Office
- Employment type
- Full-time
About Trella
Trella is a platform that connects shippers to carriers via a digital interface. Using technology, Trella matches specific carriers capabilities with shippers requirements to provide market-leading reliability and availability at a fraction of the price.
Trella even allows shippers to track shipments in real-time and report key insights on transportation trends and performance.
Trella’s goals are simple - seamless, efficient and fast freight.
Operations Specialist - Egypt
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