Ground Operations Representative | UAE
About Us
Ready to change the world? We’re reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!
We are innovative problem-solvers on this adventure together. Working at Trella means that you’ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.
Our Purpose
At Trella our Vision is to Empower our Communities to move Economies Forward, and we're doing this by building a digital experience that provides our Shippers, Carriers and Teams with the right technology and platform that reduces the costs of moving goods —> Simply, we're trying to disrupt and reinvent trucking, and empower our economies. We have launched from Egypt to Saudi Arabia, Pakistan and UAE, and are looking to build and expand our footprint across the MENA-P region.
About the Role:
At Trella, we are obsessed about quality, and delivering a top-class experience that establishes trust with our Shippers and Carriers is core to how we operate as a company and how we design our product. This is a fantastic opportunity for you to join a stellar team, and learn Trella’s operations from the ground up!
What You'll Do:
Be present for our carriers through their on-boarding process and to make sure that they are familiar with our flow of work and our primary communication channels
Build a strong relationship with our shipper’s facilities.
Build a strong relationship with our carriers.
Data entry on to Trella platform
Handle all ground operations such as:
OTP: Making sure that carriers are always arriving on time.
Coordination of loads.
Follow up with carriers and collect PODs. (Proof of delivery)
Deliver invoices to our shippers
Make sure that carriers are meeting the standard requirements and qualifications.
What You'll Need:
Owning a car and a valid driving licence
Minimum of 1 -2 years of experience working as operations representative or in similar positions.
Passion for the service needs of our customers and transportation partners.
Ability to collaborate and work with a highly diverse set of people.
Flexibility in working hours.
What We'll Offer:
Getting invaluable experience by joining the Forbes Middle East's top 50 most funded start-ups in MENA
Proud to be a company that promotes Diversity & Inclusion
Ability to rest up with annual vacation days
Development opportunities in a rapidly growing multinational company
Supporting our colleagues to build and grow themselves through Learning & Development initiatives
- Department
- Operations
- Role
- Ground Operations Representative
- Locations
- Dubai
About Trella
Trella is a platform that connects shippers to carriers via a digital interface. Using technology, Trella matches specific carriers capabilities with shippers requirements to provide market-leading reliability and availability at a fraction of the price.
Trella even allows shippers to track shipments in real-time and report key insights on transportation trends and performance.
Trella’s goals are simple - seamless, efficient and fast freight.
Already working at Trella?
Let’s recruit together and find your next colleague.